JIAJIELI logo

FAQ

Common sourcing questions

Which mat categories can I source from JIAJIELI?

The current catalog includes bath and shower mats, massage mats, children's designs, modular mats, scrubbers, sink mats, and door mats.

Can I discuss a custom color, pattern, shape, or package?

Yes. Send the reference product, dimensions, color direction, artwork, packaging needs, and estimated quantity. The team will review feasibility for the specific project.

What information should I include in an inquiry?

Include the product link or photo, target size, material preference, color, estimated quantity, destination market, packaging needs, and desired timing.

Can I request a sample?

Sample requirements can be discussed with the sales team. Availability, specification, cost, and dispatch details are confirmed for the selected product.

How are order requirements checked?

Material, appearance, dimensions, labels, packaging, quantity, and any order-specific inspection points are reviewed against the confirmed order requirements.

Where can I see product specifications?

Each product detail page shows the available material, size, features, applications, and source images. Contact the team when a specification needs confirmation.

How do I request a quote?

Use the inquiry form on any product page or the contact page. The selected product is included automatically when you inquire from a product detail page.